FAQ - Frequently asked questions

What gives??? Are you stealing from the artists or bands that these designs were originally used for?
Nope. All art ownership belongs to the artist. Through a partnership, we are allowed to create merchandise with their blessing. The band's names were removed because this is about the art, not a band.

I'm an artist and want my merchandise to be sold on www.thefadedline.com.
Contact us and we'll discuss. We have hand-selected these artists because they are our favorites. Not saying we don't have others, but there are many variables to consider. Send us an email to info [at] thefadedline [dot] com. Thanks for your interest!

I love another artist and want to buy their merchandise on www.thefadedline.com.
See the question above and always remember to read from top to bottom.

My favorite store should be carrying this merchandise! What do I do?
First, let them know of your desire to shop for The Faded Line Clothing Co. merchandise locally, rather than online. Next, grab their contact info, email it to us and we'll get in touch!

Is this store secure? Can I trust you with my credit card info?
Yep, it's all good. Thefadedline.com is secured by 128-bit SSL certificate, thereby offering the highest level of encryption or security possible. You can rest assured that communication between your browser and this site's web servers are private and secure.

How long will it take to get my order?
Most orders ship within 24-48 hours of being placed and will be received within 1 to 2 weeks. Transit time can vary depending on which shipping option you choose and where you are located in proximity to Colorado.

Do you ship internationally?
Yes we do. We offer UPS and USPS shipping options depending on your needs and your budget.

Can you ship to a PO Box?
Yes we can, as long as you are using USPS as your shipping method.

Can I ship to a different address than the billing address?
Yes you can. You will enter that address during the CHECKOUT process.

What forms of payment do you accept?
We take Visa, MasterCard, PayPal and money orders.

How do I return or exchange an item?
Our return and exchange process is very simple. If you click on 'contact us' there is a link to a form. Fill it out and send that back to us along with the item and a money order (if you are exchanging something) and we'll process your request immediately.

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Any other questions? Visit our Contact Us page. Thank you!!!